Follow our guidelines below for an enjoyable and hassle-free shopping experience.

1. Selecting products

Visit our online tree nursery to search our range of trees and accessories. Click the links, or use our search form, to browse to the item you require.

To add an item to your shopping basket enter the quantity required in the form (you can alter this later on) and click the ADD TO ORDER button. This will take you to the shopping basket page.

2. Shopping Basket

You can view the products that you have added to your shopping basket at any time on the shopping basket. Here you can edit quantities of the products in your online shopping basket, you may also remove items by setting the quantity to zero and clicking the UPDATE button.

The total displayed in the shopping basket page is the inclusive, delivered price (delivery to UK mainland only) in Pounds Sterling. For other delivery detinations contact us for a quotation priot to purchase.

When you are happy with the items in your shopping basket click the PROCEED TO CHECKOUT button at the bottom of the shopping basket page.

3. Checkout

3.1 Security

We use Secure Sockets Layer (SSL) encryption technology, which is the industry standard and among the best software available for secure payment transactions. Your transactions (including credit card information) are “scrambled” so that security is never compromised. The encryption makes it virtually impossible for unauthorised parties to read any information sent to us. SSL works with Netscape Navigator (version 3.0 and above), Microsoft Internet Explorer (version 3.02 and above) and AOL (AOL 3.0 and above). For more information on data security read our privacy policy.

3.2 Terms & Conditions

Read our terms and conditions, if you agree click the PROCEED button. You can read our terms and conditions here.

3.3 Checkout Login

On entering the checkout area you have two options:

3.3.1 New customers

New customers should click the link to add their details. We will require name, address, delivery name and address (including full postcode), and your credit card information.

3.3.2 Returning customers

Customers on subsquent visits to doodle-designs.co.uk can enter their email address and password and retrieve their details. This is a secure process that makes your shopping experience as fast as possible.

Under the login form their is a “Remember me” check box. This check box uses a cookie to store your login details on your computer, if you are concerned about the security of cookies, or if you are shopping from a public computer do not tick this box.

If you have fogotten your password you can click the “forgotten password” link. You will be prompted to enter your email address and postcode, it is important that this is the same email address and postcode you originally registered with. You password will be sent directly to your email address.

3.4 Payment

All prices are quoted in Pounds Sterling and include VAT where applicable. Delivery to the UK mainland is added on the shopping basket page, the price quoted on the shopping basket page is the total price for customers in the UK mainland, there are no further additions. Customers overseas should contact us for a full quotation for delivery.

We can accept the following credit and debit cards online: Visa, Mastercard, Switch.

Customers who already have a credit account with Woodland Improvement & Conservation can pay on account by selecting the “Account” option in the card type list.

3.5 Order confirmation

Once all your details have been entered into the checkout form you will be presented will an order confirmation page. You may print this page for your records, you will also be sent a confirmation email. A full tax reciept will be sent with your goods. You order will carry a unique order number, this is displayed in your email and on the confirmation page. Please quote this order number in all correspondance.